Creation of a Certified Medical Assistant Float Pool in an Ambulatory Setting

April 10, 2024

This episode from our Lessons in Nursing Leadership Webinar Series discusses the evaluation and creation of a Certified Medical Assistant Float Pool in an ambulatory setting to address staff call-outs.

Join us as Jess Barkdoll, nurse manager of the Cardiology Clinic and Ambulatory Float Pool at the Johns Hopkins Hospital, shares the key steps and challenges involved in the creation of this essential float pool.


    Learning Objectives

    • Examine the operationalizing of a CMA float pool in an ambulatory setting

    • Identify the evolution of staff deployment

    • Outline the float pool staff orientation

    • Discuss the responsibilities of managers and leadership

    Additional information
    Contact email: 
    Course summary
    Available credit: 
    • 1.00 ANCC
    Registration opens: 
    Registration closes: 
    Event starts: 
    04/10/2024 - 12:00pm EDT
    Event ends: 
    04/10/2024 - 1:00pm EDT

    All intellectual property and copyright in this Johns Hopkins Nursing program and its accompanying materials and derivatives are held solely by the Institute for Johns Hopkins Nursing (IJHN). These materials may not be modified, redistributed, or reproduced in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system without PRIOR authorization from IJHN.

    Jess Barkdoll, MS, RN, CVRN-BC
    Nurse Manager
    Ambulatory Cardiology Clinic & Ambulatory CMA Float Pool
    The Johns Hopkins Hospital


    • Accreditation Statement:  The Institute for Johns Hopkins Nursing is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
    • ​Statement of Contact Hours:  This 1.0 contact hour educational activity is provided by The Institute for Johns Hopkins Nursing. The 1.0 contact hours will be awarded after the completion of the webinar and the submission of the final course evaluation.
    • Conflict of Interest:  It is the policy of The Institute for Johns Hopkins Nursing to require our continuing nursing education program faculty and planning committee members to disclose any financial relationships with companies providing program funding or manufacturers of any commercial products discussed in the program.  The planning committee and program faculty report that they do not have financial relationships with manufacturers of any commercial products they discuss in the program.
    • Commercial Support:  This educational activity has not received any form of commercial support.
    • Non-Endorsement of Products:  The Institute for Johns Hopkins Nursing and the American Nurses Credentialing Center does not endorse the use of any commercial products discussed or displayed in conjunction with this educational activity.


    Available Credit

    • 1.00 ANCC


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    Required Hardware/software

    Recorded sessions require a computer with internet access.