4: Interviewing Caregivers

This course provides strategies for assessing family members and friends of Guided Care patients in their caregiving roles.

Learning Objectives

1. Describe th eprocess for identifying patient's caregivers and inviting them to be interviewed
2. Use the sample Family and Friends Intake form to document assessment findings
3. Explain the relevance for caregivers of depression, burnout, competing responsibilities, guilt, and elder abuse/neglect

Course summary
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Original Author:

Katie Buck, BA  has more than a decade of experience in healthcare and healthcare operations management, Ms. Buck most recently served as Executive Director of SeniorBridge Baltimore and is now an Associate Care Manager with SeniorBridge. Prior to her position at SeniorBridge, Ms. Buck served in the Retirement and Assisted Living industry as the Mid-East Regional Operations Manager for a large senior living company and the Executive Director for a large Retirement and Assisted Living community in central Texas.

For eight years, Ms. Buck served as an accomplished Non-Commissioned Officer (NCO) in healthcare and public affairs for the U.S. Army and Army Reserves.  Her experience as a civilian and military licensed practical nurse covers many areas including Burn and Wound Care, Trauma, Oncology/Hematology, and OB/GYN. She also served at the U.S. Army Institute of Surgical Research Burn Unit in San Antonio, TX, where her work with injured servicemen/women in 2004 was recognized by the Chief of Staff for the U.S. Army. She earned her Bachelor of Arts degree in Sociology from the University of Washington and a Master's of Science at the University of Maryland Baltimore as a Clinical Nurse Leader.

2022 Content Update and Revision:

Kathleen Grieve, MHA, BSN, RN, CCM joined Johns Hopkins HealthCare in January 2003 as a Disease Case Manager in the areas of cardiovascular disease, asthma, and diabetes. She retired from Johns Hopkins in August of 2016. In her retirement, she worked as a consultant for Blue Peak Advisors, and as a vaccinator for Maxim Healthcare Services. In her most recent role as a Guided Care nurse she partnered with five primary care physicians and a Nurse Practitioner to care for their most complex, high-risk, older outpatients to improve the quality and efficiency of patients' healthcare and quality of life. 

She has experience speaking nationally and internationally on the subject of Guided Care. Ms. Grieve's other professional experience includes case management, various clinical and administrative positions with the Maryland State Correctional Facilities' Healthcare programs, and working as a staff nurse in the neurotrauma unit of The R Adams Cowley Shock Trauma Center at the University of Maryland Medical Center. She has taken mission trips to Haiti, Uganda, Honduras, Peru, Dominican Republic, and Guatemala where she assisted in setting up clinics and assessed and treated patients.



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