Session: Tough Row to Hoe: Managing Conflict and Difficult Conversations
  • Identify the key principles of conflict Identify the causes of conflict
  • Demonstrate skills to make it safe to dialogue Describe the relationship between difficult communication and patient safety
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Strongly Agree Agree Unsure Disagree Strongly Disagree
The presenter met the stated objectives.
The presenter covered the material in a way that was clear, understandable and meaningful.
The format was instructive and engaging.
There was enough time to cover the topic.
Session: Turning Over a New Leaf: Managing Transitions
  • List Bridges’ 3 stages of transition and psychological characteristics associated with each.
  • Identify strategies to help self and others move through the process successfully.
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Strongly Agree Agree Unsure Disagree Strongly Disagree
The presenter met the stated objectives.
The presenter covered the material in a way that was clear, understandable and meaningful.
The format was instructive and engaging.
There was enough time to cover the topic.
Session: Controlling Your Weeds: Calming Your Chaos
  • Identify ways of using your energy to your advantage
  • Describe time management techniques Identify methods of coping with workplace-related anxiety
*
Strongly Agree Agree Unsure Disagree Strongly Disagree
The presenter met the stated objectives.
The presenter covered the material in a way that was clear, understandable and meaningful.
The format was instructive and engaging.
There was enough time to cover the topic.